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Our Privacy Policy – Your Data

Yellow Brick Rd Community Interest Company customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email

[email protected]

What information we collect, use, and why

We collect or use the following information to receive donations or funding and organise fundraising activities:

  • Names and contact details
  • Addresses
  • Payment or banking details
  • Donation history

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • For administrative purposes including: to maintain the passwords/user logins of registered users; to send you information which We feel may be of interest to you if you have opted in for marketing information; to enable you to use any services that We may from time to time provide through Our website; to investigate and address your queries and questions including those you raise with Us via [email protected]; where We have your permission to do so, to send you information about Our products and services; and for website administration (including to enable Us to respond to any comments on the website or feedback you may give Us). to process a donation you make.

Where we get personal information from

  • Directly from you

How long we keep information

We will store your personal data for the time period which is appropriate in accordance with the following criteria:

  • the on-going business operation / relationship that we have with you;
  • the completion of the purpose for which the personal data was given;
  • our legal obligations in relation to that personal data and other legal requirements;
  • the type and size of the data held and whether any if it is deemed to be special category personal data; or
  • our accounting requirements in relation to that personal data.

We keep the length of time that we hold your personal data for under regular review.

Who we share information with

Data processors

Stripe is a data processor where it is facilitating payment transactions on our behalf.

This data processor does the following activities for us: Stripe is a data processor where it is facilitating payment transactions, from donors to us in the form of donations, on our behalf.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

24 September 2024